Privacy Policy

This Privacy Policy (“Policy”) describes how VRM Telematics, LLC, dba Sentinel, will collect, access, use or disclose your personal information. It applies to all of our products, services, and web sites (“Services”). Our collection, access, use, disclosure and safeguarding of your personal information is subject to U.S. law.

 

INFORMATION COLLECTED

We collect personal information about you in various ways. We may also get information from other sources, including from affiliates, and may combine it with information we collect about you. Personal information does not include information that is not used to identify you, including aggregate or anonymous information.

Information you give us. The personal information we collect includes information you give us, such as name, postal address, telephone number, e-mail address, date of birth, social security number or other government identification number, demographics, activities, location information, and personal preferences. You may give us information in a variety of ways, including when you sign up for Services, communicate with customer care or register on www.DriveWithSentinel.com.

Information that we automatically collect. We automatically receive certain types of information whenever you use our Services. We may collect information about your device such as the type, version of operating system, signal strength, whether it is on and how it is functioning, as well as information about how you use the device and services available through it. For example, we allow collection by analytic service provider(s) of site click-stream and cookie data to help us track aggregate and individual use of our Services.

 

USE OF PERSONAL INFORMATION

We use your personal information for a variety of purposes, including providing you with Services. We use your personal information to do things like:

  • Process your orders.
  • Protect our rights and property and those of our customers.
  • Respond to legal process and emergencies.
  • Develop or inform you of new products and services.
  • Anonymize or aggregate personal information for various purposes like market analysis or traffic flow analysis and reporting.
  • Monitor, evaluate or improve our products, Services, systems, or networks.
  • Customize or personalize your experience with our Services.
  • Customize or personalize to bring you information about products and services of Sentinel or others that may interest you, including co-branded offers.

 

INFORMATION WE SHARE

We do not share information that identifies you personally with third parties other than as follows:

Affiliates. We may share personal and non-personal information with affiliated entities for approved business purposes.

Service Providers. We may share personal information with third parties who perform services on our behalf.

Group Account Holders. We offer group accounts to business and government customers, family customers and other group account holders (“Group Accounts”). The account holder for Group Accounts is the entity or person that buys the service or product for its employees, family members or other authorized users. You (as the user of a device) may receive service, certain pricing, terms or other benefits through a Group Account with us. If so, we may share with that Group Account holder customer registration and other information related to your use of our services.

Third Party Verification Services. We may share limited personal information (e.g., address, phone number) with non-Sentinel entities to assist with identity verification, and to prevent fraud and identity theft.

Other Third Parties with Your Consent. We may share information with other third parties with your consent. For example, you may agree to our sharing your information with other third parties to hear about their products and services. Use of the information you agree to share will be subject to those third parties’ separate privacy policies.

Business Transfers. Personal information about you may be disclosed as part of any merger, acquisition, sale of company assets or transition of service to another provider. In the unlikely event of an insolvency, bankruptcy or receivership, personal information may also be transferred as a business asset.

Protection of Sentinel and Others. We may access, monitor, use or disclose your personal information or communications to do things such as:

  • comply with the law or respond to lawful requests or legal process;
  • protect the rights or property of us, our agents, members, our customers, and others including to enforce our agreements, policies and terms of use;
  • respond to emergencies;
  • initiate, render, bill, and collect for services; or
  • facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a local, state, or federal government requirement; or determine eligibility for government benefits.

We may share information that is de-identified or in an aggregated form that does not directly identify you. We share de-identified or aggregate information for purposes such as to:.

 

 

INFORMATION CHOICES

As described above, we work with advertisers and advertising networks that serve ads on our sites and that may use cookies, web beacons and other technologies to collect information about your use of our sites and other websites. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on other websites and better understand your online activity.

 

CONTACTING US

If you have any questions about, or complaints that concern, this Policy, please call us at Sentinel or email us at officeofprivacy@Sentinel.com. If you prefer, you also may write us at Office of Privacy -Legal Department, Sentinel, 404 Fontaine Place, Suite 101 Ridgeland, MS 39157.

 

UPDATING THIS POLICY

We may change this Policy at any time. When we change the Policy we will give notice by changing the date it was last updated or as required by law.

 

YOUR CALIFORNIA PRIVACY RIGHTS

Sentinel shares personal information between Sentinel affiliates and marketing agents for marketing purposes. We do not share your personal information with unaffiliated third parties for their own independent marketing purposes without your consent. California residents may request the categories of personal information Sentinel shared with its affiliates during the previous calendar year, if any. To make your request, send an email to privacy@DrivewithSentinel.com. Written requests may be sent to the Office of Privacy -Legal Department, Sentinel, 404 Fontaine Place, Suite 101 Ridgeland, MS 39157. Sentinel will respond to these requests within 30 days. Requests that come to Sentinel by other means may result in a delayed response.

Web Site Data Collection: We do not knowingly allow other parties to collect personally identifiable information about your online activities over time and across third-party web sites when you use our websites and services.

“Do Not Track” Notice: Because the providers of “do not track” and similar signals do not yet operate according to common, industry-accepted standards, Sentinel currently does not respond to those signals.