Frequently Asked Questions

Sentinel Device – Distracted Driving Solutions

Your questions, answered.

Must I turn off my phone once I get in the car?

Distracted driving is a huge risk. It is best practice to turn off your phone while driving. Another option would be to place it in airplane mode. This takes less time than buckling your seatbelt and is just as important of a habit — if not more — to form at an early age.

I’m not using my phone, should it still be turned off?

Sentinel detects any cellphone signal inside of the car, regardless of whether a phone is actually being used. Drivers will receive audio alerts if their phone is not turned off or placed in airplane mode.

Can I still make emergency calls?

Ideally you would be able to pull over in a safe place to make an emergency call. If you need to place a call while driving, however, Sentinel will not affect it — but it will detect the activity and sound alerts as usual. Be careful when making emergency calls while driving.

Can passengers use cellphones? You get to decide.

Sentinel provides parents with the option to authorize passenger phone use or not. Because your teen will be driving alone the vast majority of the time, the default setting is for no phone use to be authorized. Sentinel gives parents a quick two-touch way to authorize passenger use if you or someone you trust is in the car. Audio alerts will not go off if a passenger is authorized for cellphone use.

Can I listen to music on my phone?

With Sentinel, you can turn your phone on airplane mode and listen to any music you have previously downloaded onto your phone. You may need to turn Bluetooth ON in “Settings” after placing phone in airplane mode. However, streaming music through a live Internet connection will not be possible.

For more information on how to get started and help end distracted driving, click here