Frequently Asked Questions

Your questions, answered.

You must turn off your phone once you get in the car.

Or place it in airplane mode. This takes less time than buckling your seatbelt and is just as important of a habit — if not more — to form at an early age.

Even if you aren’t using your phone, it should still be turned off.

Sentinel detects any cellphone signal inside of the car, regardless of whether a phone is actually being used. Drivers will receive audio alerts if their phone is not turned off or placed in airplane mode.

You can still make emergency calls.

Ideally you would be able to pull over in a safe place to make an emergency call. If you need to place a call while driving, however, Sentinel will not affect it — but it will detect the activity and sound alerts as usual.

Can passengers use cellphones? You get to decide.

Sentinel provides parents with the option to authorize passenger phone use or not. Because your teen will be driving alone the vast majority of the time, the default setting is for no phone use to be authorized. Sentinel gives parents a quick two-touch way to authorize passenger use if you or someone you trust is in the car. Audio alerts will not go off if a passenger is authorized for cellphone use.

You can still listen to music on your phone.

With Sentinel, you can turn your phone on airplane mode and listen to any music you have previously downloaded onto your phone. You may need to turn Bluetooth ON in “Settings” after placing phone in airplane mode. However, streaming music through a live Internet connection will not be possible.